Contact information
Contact Us
If you have any questions regarding our smart lighting products, setup instructions, app synchronization, order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.
| Store Name: | Sync Lumina |
| Website: | synclumina.store |
| Email: | support@synclumina.store |
| Phone: | +61 3 5261 6170 |
| Business Address: | 122 Lisbon Street, Fairfield East, New South Wales 2165, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AEST) |
Important Note: The physical address listed above is for corporate registration and administrative operations only. Please do not send returned lighting products or parcels to this address without obtaining an authorized return warehouse address from our support team first.